Rates
- - Orders over ₹299: FREE
- - Orders under ₹299: flat ₹49
- - COD: not available currently. We are a prepaid-only store.
Delivery time
- - Metro cities (Mumbai, Delhi, Bengaluru, Hyderabad, Chennai, Pune, Kolkata): 3–4 business days
- - Tier 2/3 cities: 4–6 business days
- - Remote pin codes & North-East: 6–9 business days
Once dispatched, you'll get an email + SMS with the AWB number and a tracking link.
Packaging
Every order ships in our matte black mailer with rigid corrugated protection. Bars are individually wrapped and sealed for freshness. Hot-region orders (Apr–Sep) ship with a thermal liner at no extra cost.
International
We currently ship within India only. International shipping is on the roadmap - drop a note to support@getcrav.com to be first on the list when it goes live.
Order changes
You can edit the shipping address or cancel within 2 hours of placing an order - just email us. After dispatch, we can no longer modify the parcel.
Lost or stuck parcels
If your tracking hasn't moved for more than 48 hours, email us with your order number. We'll open a courier trace and either re-ship or refund - your choice.
Subscriptions
Subscription orders ship on your selected renewal date and are tracked the same way. Pause or skip a delivery any time before the renewal date from your account.